Superior Customer Satisfaction will help your business STAND OUT from the rest! Your people are your biggest competitive advantage. When customers get consistently treated with care and respect, they become raving, loyal fans!
Customer service, on average, is very poor. A major reason for this is the lack of interpersonal communication and active listening skills needed for diffusing hostile situations, building greater rapport (trust), and connecting with different personalities.
Shurr ! Success will teach your people how to observe and act upon the opportunities that most miss by increasing their sensory acuity skills and providing powerful persuasive language patterns that turn customer service reps into “Customer Satisfaction Specialists!”
Call Today to Learn More and Ask For Tim! (317) 502-5293